Job Summary
Under the supervision of the Director for
San Luis Obispo Rehabilitation and Advocacy Programs and the Director for
Northern Santa Barbara County services, the Program Manager for the Family
Services Program is responsible for the management, supervision, and
coordination of the Family Advocate and Partners in Hope staff. The Family Services Program provides support
services and help for families navigating the mental health system in both the
public and private sector. Program activities include: Family Support Groups in
English and Spanish, Family Education Classes, including NAMI’s Family to
Family 12 week educational class, one on one appointments, phone consultations,
working with the courts and local law enforcement agencies, outreach and stigma
reduction to the general public and target populations, and providing available
resources to anyone who has someone in their life they know or suspect has mental
illness. Responsibilities include
developing and maintaining a comprehensive range of family support, education,
advocacy, and services that assist and empower families. Provide information
regarding local NAMI (National Alliance on Mental Illness) resources and
provide support for the NAMI Family to Family Coordinator. The Program Manager is responsible for having
knowledge and skills in all aspects of the program and will uphold and promote
the program philosophy in all duties performed.
Minimum Requirements
Bachelor’s degree and two years’ experience
in a mental health and/or social service setting OR four years’ experience in a
mental health and/or social service setting. One year experience in a
leadership or supervisory role, including budget management. Preference will be
given to candidates who have lived experience as a family member of a person
with mental illness. Strong interpersonal skills and oral/written communication
skills; able to deal effectively with a variety of people and personality types
regardless of ethnic, racial, or religious background, or socio-economic level.
Must use reasonable precautions in the performance of one’s duties and adhere
to all applicable safety rules and practices while acting in such a manner as
to assure at all times, maximum safety. Ability to remain calm under pressure
and during intense situations and display good judgment and decision-making
skills to one’s self, fellow employees, clients, and other persons contacted
through TMHA business. Conditions of employment include: must be at least 18
years of age; possess a valid CA Driver’s License, minimum of 2 years driving
experience, reliable transportation, proof of auto insurance, and DMV driving
record that meets TMHA’s current vehicle insurance requirements. May be required to utilize personal vehicle and
auto insurance. At the time of hire,
other conditions of employment are to comply with a T.B. skin test or chest
x-ray indicating a negative tuberculosis result, and receipt of a criminal
record clearance through fingerprinting.
Must be able to successfully complete First Aid and CPR training.
Compensation
Full-Time, Exempt position.
All candidates must complete and submit an application to be considered for an interview. Applications can be picked up from, and submitted to our main office at 784 High Street, San Luis Obispo OR printed from this webpage.
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